http://worksblog.wordpress.com A Blog about Voice, IVR and Communications Technologies Tue, 14 Jun 2011 20:35:01 +0000 en hourly 1 http://wordpress.com/ http://0.gravatar.com/blavatar/e020201694899cf60ccfb53b3d6e3e23?s=96&d=http%3A%2F%2Fs2.wp.com%2Fi%2Fbuttonw-com.png http://worksblog.wordpress.com http://worksblog.wordpress.com/2010/10/26/governments-need-an-sms-strategy/ http://worksblog.wordpress.com/2010/10/26/governments-need-an-sms-strategy/#comments Tue, 26 Oct 2010 17:42:34 +0000 mheadd http://blog.tele-works.com/?p=243 ]]> http://worksblog.wordpress.com/2010/10/26/governments-need-an-sms-strategy/feed/ 0 mheadd http://worksblog.wordpress.com/2010/09/28/ground-zero-for-gov-2-0-innovation-texas/ http://worksblog.wordpress.com/2010/09/28/ground-zero-for-gov-2-0-innovation-texas/#comments Tue, 28 Sep 2010 16:26:46 +0000 mheadd http://blog.tele-works.com/?p=251 ]]> http://worksblog.wordpress.com/2010/09/28/ground-zero-for-gov-2-0-innovation-texas/feed/ 1 mheadd State of texas http://worksblog.wordpress.com/2010/08/27/converting-headerless-vox-audio-files-to-wav-format/ http://worksblog.wordpress.com/2010/08/27/converting-headerless-vox-audio-files-to-wav-format/#comments Fri, 27 Aug 2010 14:47:44 +0000 mheadd http://worksblog.wordpress.com/?p=50 ]]> http://worksblog.wordpress.com/2010/08/27/converting-headerless-vox-audio-files-to-wav-format/feed/ 0 mheadd http://worksblog.wordpress.com/2010/07/20/governments-need-an-ivr-strategy-2/ http://worksblog.wordpress.com/2010/07/20/governments-need-an-ivr-strategy-2/#comments Tue, 20 Jul 2010 20:18:03 +0000 mheadd http://blog.tele-works.com/?p=231 ]]> http://worksblog.wordpress.com/2010/07/20/governments-need-an-ivr-strategy-2/feed/ 1 mheadd http://worksblog.wordpress.com/2010/06/11/how-sip-won-the-voip-protocol-wars/ http://worksblog.wordpress.com/2010/06/11/how-sip-won-the-voip-protocol-wars/#comments Fri, 11 Jun 2010 20:25:32 +0000 mheadd http://blog.tele-works.com/?p=158 ]]> http://worksblog.wordpress.com/2010/06/11/how-sip-won-the-voip-protocol-wars/feed/ 0 mheadd http://worksblog.wordpress.com/2010/05/04/summary-and-recap-of-ecomm-2010/ http://worksblog.wordpress.com/2010/05/04/summary-and-recap-of-ecomm-2010/#comments Tue, 04 May 2010 18:14:50 +0000 mheadd http://blog.tele-works.com/?p=187 ]]> http://worksblog.wordpress.com/2010/05/04/summary-and-recap-of-ecomm-2010/feed/ 0 mheadd Mark Headd of Tele-Works presenting at eComm http://worksblog.wordpress.com/2010/04/16/emerging-communications-conference-ecomm/ http://worksblog.wordpress.com/2010/04/16/emerging-communications-conference-ecomm/#comments Fri, 16 Apr 2010 16:02:21 +0000 teleworks http://blog.tele-works.com/?p=182 ]]> http://worksblog.wordpress.com/2010/04/16/emerging-communications-conference-ecomm/feed/ 1 teleworks http://worksblog.wordpress.com/2010/03/10/case-study-in-the-cloud-or-on-premise%e2%80%a6how-hybrid-ivr-helps-harris-computer-systems-serve-utilities-large-and-small/ http://worksblog.wordpress.com/2010/03/10/case-study-in-the-cloud-or-on-premise%e2%80%a6how-hybrid-ivr-helps-harris-computer-systems-serve-utilities-large-and-small/#comments Wed, 10 Mar 2010 22:12:11 +0000 teleworks http://blog.tele-works.com/?p=168 ]]> http://worksblog.wordpress.com/2010/03/10/case-study-in-the-cloud-or-on-premise%e2%80%a6how-hybrid-ivr-helps-harris-computer-systems-serve-utilities-large-and-small/feed/ 0 teleworks http://worksblog.wordpress.com/2010/02/02/become-a-protocol-pro/ http://worksblog.wordpress.com/2010/02/02/become-a-protocol-pro/#comments Tue, 02 Feb 2010 21:12:42 +0000 mheadd http://blog.tele-works.com/?p=90 ]]> http://worksblog.wordpress.com/2010/02/02/become-a-protocol-pro/feed/ 1 mheadd http://worksblog.wordpress.com/2010/01/13/decoding-voip-codecs/ http://worksblog.wordpress.com/2010/01/13/decoding-voip-codecs/#comments Wed, 13 Jan 2010 21:10:54 +0000 mheadd http://blog.tele-works.com/?p=74 ]]> http://worksblog.wordpress.com/2010/01/13/decoding-voip-codecs/feed/ 3 mheadd